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Maxim’s under fire after moldy mooncakes cause food poisoning

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Source: ejinsight

Images: MingPao

 

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A customer filed a complaint with the Food and Environment Hygiene Department (FEHD) against Maxim’s Cakes after the mooncakes she bought from the store turned out to be moldy and led to food poisoning, Ming Pao Daily reported on Wednesday.

 

The complainant, surnamed Lam, said she bought six boxes of Maxim’s low-sugar lotus seed paste mooncakes at a Maxim’s shop in Tsuen Wan on Aug. 31. She gave two boxes of the mooncakes, which had an Oct. 31 expiry date printed on them, to a client in Guangzhou. Four days later, she was told that her client’s 4-year-old son fell ill after eating the mooncakes. A doctor said he was suffering from food poisoning. Lam said she inspected the contents of the other mooncake boxes and found that the cakes had molds.

 

She told Maxim’s about it and sent samples of the mooncakes to the FEHD for examination. She also provided the store with photos of the moldy cakes. “They [Maxim's] offered me a free exchange of products,” Lam said. “But they are missing the point.” Lam said Maxim’s should offer a clear explanation why the mooncakes turned moldy.

 

The FEHD said the food samples were passed to a government laboratory for testing. An inspection team the FEHD sent to the cake shop found its hygiene standards satisfactory, but no stocks of the type of mooncakes Lam had purchased were available at the store. Maxim’s promised to look into the matter and follow up on Lam. The shop stressed that food safety and hygiene have always been its priorty, adding that all its mooncakes are manufactured in Hong Kong under the most stringent quality control. It did not discount the possibility that there could be tiny holes in the packaging material, which could have resulted in the growth of molds.

 

The Consumer Council said consumers should always mind the expiry date of food products before buying them, and follow the recommended storage instructions. If possible, they should ask the shop staff to open the mooncake boxes for examination before making a purchase. They should also retain the receipt in case they need to file a complaint later.

 

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That's very ridiculous...How can the moon cakes that's moldy be sold at the store? Its a health hazard

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So the Hong Kong Mei Xin mooncakes sold across Chinese supermarkets in Maryland and Virginia is actually produced by Maxim's cakes in Hong Kong ... hopefully Maxim's group will realize moldy mooncakes cause food poisoning is a serious health problems and improve its food safety and hygiene to prevent future incidents like this from happening again.

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Oh no. Better check our own mooncakes to see where they're from and if they're moldy as well.

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I never liked mooncakes. I get that its a tradition, but those things are way too sweet and heavy!

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it does have to be maxim because it can be that the ppl who buy it last year and the give it out this year

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Most moon cakes these days are made with so many artificial ingredients that I'm more surprised it got moldy. But I have had moon cakes made freshly on the same day it was made with no artificial ingredients and after a week it did get moldy, but that didn't have an individual packaging.

 

But we should all check over moon cakes before eating it.

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Not just their mooncakes. If it's the same group don't their food chains also have bad hygiene ?

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Being a bit isolated and away from the Chinese community I almost forgot it was that time of year again. I will have to make a treck to the nearest China Town and obviously take care when buying my moon cakes. I am not a big fan of the traditional moon cakes and have tended to go for the newer "ice" type multi flavoured moon cakes. Just the thought of it is makeing me hungry.

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that is not good. the company should investigate this incident and find out the cause of the poisoning in the mooncake.

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I can't believe they offered to replace the moldy moon cakes. Why would a customer trust the store after this? And I don't think the customer cared for compensation in that way. They were like brushing a side the real issue. The issue of health  is more important then replacing the measly price of the moon cakes.

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Oh my god, I never did check. And I have been buying these products as gifts for friends.

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